Destination Updates

Louisiana Governor John Bel Edwards issued a notice that following continued improvement in Louisiana’s COVID-19 outlook and a significant increase in testing capacity and contact tracing, Louisiana is currently in Phase 2 of the White House’s reopening strategy. Many businesses and events have adjusted to accommodate patrons during this time. View Updates

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Partner Education & Training

Visit Lake Charles offers an educational program for our partners in Southwest Louisiana called Destination SWLA. This program not only covers area information including restaurants, activities, unique itineraries, but it also introduces you to what we do at the Convention and Visitors Bureau, the programming we offer, and what our mission is. This program is great for hospitality employees regardless of if they’ve been in the industry for 10 days or 10 years!

We are currently only accepting 5 participants per class. Classes are offered in Lake Charles and Sulphur every other month (one month in Sulphur, one month in Lake Charles) for your convenience. Classes are held at either our Adventure Point location or at our Lake Charles office. Every participant that completes the program will be given a certificate and a lapel pin which indicates they have completed this training.

If you would like to schedule an individual training at your property for multiple staff, please contact Taylor Beard Stanley at 337-436-9588 or tstanley@visitlakecharles.org.

This program also comes in two separate formats, one for front line staff and one for management members such as General Managers or Directors of Sales. The GM/DOS training has an additional portion which includes training on how to work within the extranet system, responding to leads, and more.

To sign-up to participate in the onboarding program, please fill out the form below. If you have any questions, please reach out to Taylor Beard Stanley at 337-436-9588 or by email at tstanley@visitlakecharles.org.

Upcoming Dates

Lake Charles

Management Training Front Line Training
July 15, 8:30 AM September 16, 9:00 AM
January 2021 TBD November 18, 9:00 AM


Sulphur

Management Training Front Line Training
October 14, 8:30 AM August 12, 9:00 AM
February 2021 TBD December 16, 9:00 AM


Onboarding Sign-Up

Fill out my online form.