For Immediate Release
For More Information, Contact:
Shelley Johnson, executive director
Megan Monsour Hartman, senior marketing manager
Southwest Louisiana Convention & Visitors Bureau
(337) 436-9588 or (800) 456-7952

CVB Announces 2012 Free Hospitality Ambassador Training Program

LAKE CHARLES, La. (April 13, 2012) -As part of National Tourism Week, occurring May 5-13, the Lake Charles/Southwest Louisiana Convention & Visitors Bureau will hold "Game On!," a free hospitality ambassador training program May 9. The workshop is meant to improve the visitor experience in Southwest Louisiana.

Tourism partners and businesses in Calcasieu Parish are invited to the hospitality training program being held at SpringHill Suites by Marriott, 1551 W. Prien Lake Rd. in Lake Charles. Participants may choose from two sessions on Wednesday, May 9; either 9 a.m. or 1 p.m.

The mission of the program is to increase awareness of the attractions and tourism products in Calcasieu Parish in an effort to make visitors feel welcome at every turn. It is open to the entire hospitality community in Calcasieu Parish including hotels, restaurants, attractions, transportation companies, festivals, caterers, galleries and other tourism-related entities.

"Our Game On! program is an opportunity for us to educate the front line staff of local hospitality businesses about everything there is to see and do in Southwest Louisiana, so that in turn, they can share that knowledge with visitors they see and provide rich experiences benefitting the local economy," said Shelley Johnson, executive director.

The program is provided complimentary by the Lake Charles/Southwest Louisiana Convention & Visitors Bureau. Participants must RSVP by May 2 to Megan Hartman at 337-436-9588 or

For more information, contact the Lake Charles/Southwest Louisiana Convention & Visitors Bureau at (337) 436-9588 or visit