Visit Lake Charles, the official destination marketing organization for Lake Charles/Southwest Louisiana, announced two key promotions in the marketing department. Colten Miller has been promoted to the position of Senior Director of Brand Marketing and Kathryn Shea Ducan has been promoted to the position of Senior Director of Social Media/Communications.  

“These two professionals have proven themselves to be invaluable members of the Visit Lake Charles team,” said Visit Lake Charles President/CEO, Kyle Edmiston. “They are hardworking and dedicated professionals who will add even more value to our organizational mission in these newly expanded roles.” 


Colten Miller, MBA - Senior Director of Brand Marketing 

Miller has played a vital role in the Visit Lake Charles marketing team for the past nine years, where he joined in May 2014 as the Publications/System Manager. He was promoted to Director of Brand Marketing in January 2022. In his new role, Miller will lead the brand marketing team in ensuring a consistent destination voice in all online content, in addition to his responsibilities in overseeing branding and advertising efforts.  

“I am excited to take on this new role. As we navigate the ever-evolving landscape of destination marketing, I look forward to steering our brand marketing efforts towards new horizons that both foster our community’s growth and increase visitation,” said Miller.  

A native of Lake Charles, Miller is a graduate of McNeese State University with a bachelor's degree in marketing and a master's degree in business administration.  


Kathryn Shea Duncan - Senior Director of Social Media/Communications 

In addition to overseeing Visit Lake Charles’ social media strategy and implementation, Duncan will lead the communications team in content creation, partner and stakeholder communications, media relations, and photography. Duncan joined the Visit Lake Charles team in September 2019 as the Media/Public Relations Manager and was promoted to Director of Social Media in January 2022.  

“I am excited to contribute to the evolution of our destination's narrative. I have such a passion for our community, and I am looking forward to utilizing my skills and experience to amplify the voice of Lake Charles on the global stage,” said Duncan.  

Duncan is a graduate of the University of Louisiana at Lafayette with a bachelor's degree in marketing. During her time at Visit Lake Charles, Duncan has received numerous honors. Among them, Destinations International’s 30 Under 30, Rising Star Award by the Southeast Tourism Society, and eTourism Summit Emerging Tourism Star.  She also serves as a board member of the Imperial Calcasieu Museum and as a committee member for Destinations International, Louisiana Travel Association, and Southeast Tourism Society. 


Download Colten Miller’s headshot here. 

Download Kathryn Shea Duncan’s headshot here. 


About Visit Lake Charles: 

Visit Lake Charles, the official destination marketing organization for Lake Charles/Southwest Louisiana, is the only organization in Southwest Louisiana providing advocacy, promotion, and education for the tourism industry. For more information on Visit Lake Charles and things to see and do in Louisiana’s Playground, log on to