2024 ROSE Award Nominations - Closed

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ACCEPTING NOMINATIONS - CLOSED FEB.28, 2024

Visit Lake Charles will host the 3rd annual ROSE Awards (Recognition of Service Excellence) on Thursday, May 2 at L'Auberge Casino Resort.

This National Travel & Tourism Week, Visit Lake Charles is seeking to highlight team members in the hospitality community who make the area shine through the excellent service that they provide on a consistent basis to visitors to Southwest Louisiana. In 2023, 9 outstanding recipients were honored with ROSE Awards, and 8 individuals were recognized with Legacy Awards. View the nomination videos for the ROSE award recipients below. An impartial panel of judges will select the award winner in each category, so please be thorough and compelling with your nomination.

Nominations are due by Wednesday, February 28, 2024.

Recognition of Service (ROSE) Award Categories
  • Outstanding Banquet/Catering Professional – includes event venue staff who serve guests, including bartenders working catered events.
  • Outstanding Bartender – includes bartenders in public food service establishments.
  • Outstanding Casino Floor Professional – includes professionals such as hosts, floor runners and attendants, cashiers/tellers, cage and pit managers, and floor wait staff at a casino.
  • Outstanding Culinary Professional/Chef – includes professionals such as Chefs, Executive Chefs, Sous Chefs, and Banquet Chefs who prepare food for consumption in public food service establishments, including catering.
  • Outstanding Food Server – includes waiters/waitresses in public food service establishments.
  • Outstanding Front Desk/Guest Service Professional – includes front-line personnel (front desk, guest services, valets, bellmen, clerks, security) at hotels, casinos, attractions, and other venues where this person routinely deals with visitors to Southwest Louisiana.
  • Outstanding Hotel Sales Professional – includes general managers, directors of sales, sales managers, group sales managers, convention services managers/planners who work at hotels, motels and casino resorts.
  • Outstanding Housekeeping Professional - includes housekeeping personnel at hotels, motels, and casino resorts.
  • Outstanding Transportation Professional – includes personnel with charter bus companies, bicycle tours, carriage tours, rental cars, and Uber/Lyft drivers.

Past R.O.S.E. Award Winners

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2023 R.O.S.E. Award Recipients

In celebration of National Travel and Tourism Week, May 7-13, 2023, Visit Lake Charles shined a spotlight on the dedicated hospitality professionals in the community at the 2nd Annual R.O.S.E. (Recognition of Service Excellence) Awards Ceremony. Their exceptional service consistently brightens the visitor experience in Southwest Louisiana. The hospitality professionals below were recognized on Wednesday, May 10, 2023.

PAST R.O.S.E. AWARD RECIPIENTS 

Past Legacy Award Winners

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2023 Legacy Award Recipients 

Each year during National Travel & Tourism Week, President/CEO Kyle Edmiston and the Visit Lake Charles team recognize tourism industry professionals who make powerful contributions to Southwest Louisiana through the Legacy Awards. The work of these leaders ranges from community development and cultural programming to hosting events or playing integral roles in strengthening the tourism industry as a whole.

This year, Lt. Governor Billy Nungesser presented the R.O.S.E and Legacy Awards alongside President/CEO Kyle Edmiston. 

PAST LEGACY AWARD RECIPIENTS