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Visit Lake Charles celebrates the outstanding individuals who make Southwest Louisiana’s hospitality industry shine. The ROSE (Recognition of Service Excellence) Awards is an annual ceremony during National Travel and Tourism Week where we honor the dedication and hard work of those who go above and beyond to create memorable experiences for locals and visitors to Southwest Louisiana.
Demi Fontana-Fat Pat's Bar & Grill
James Hollier-Lake Charles Regional Airport
Karen Kober, L'Auberge Casino Resort
Ryan Fogleman-Cajun Café Catering
Christina Collier-Hampton Inn by Hilton Sulphur
Deanna Young-Holiday Inn Express & Suites Sulphur
Colt Mire, Tia Juanita's Fish Camp
Melody Richard-Que Pasa Taqueria
Each year, Visit Lake Charles recognizes tourism industry professionals who make powerful contributions to Southwest Louisiana through the Legacy Awards. The work of these leaders ranges from community development and cultural programming to hosting events or playing integral roles in strengthening the tourism industry as a whole.
Shelly Buller and Kelli Cooley, Calcasieu Theatrical Arts
John Ieyoub, Former District D City Councilman
Stella Miller, Founding Executive Director of the Black Heritage Gallery
Rebekah Hoffpauir, Head Chef/Owner of The Bekery
Aaron Castete, Director of Operations for the Lake Charles Gumbeaux Gators
Larry Howard, LHSAA Marsh Madness Basketball
Sam Wilkinson, President and CEO of First Federal Bank of Louisiana
Bryan Beam, Former Parish Administrator of Calcasieu Parish
2022 - Executive Chef Amanda Cusey, The Villa Harlequin
2023 - Chris Heath, Golden Nugget Lake Charles Hotel & Casino
2024 - Chef Lyle Broussard, L'Auberge Casino Resort
Outstanding Hotel Sales Professional
2022 - Tiffany Celestine, General Manager, Springhill Suites by Marriott
2023 - Rhonda Colletta, Holiday Inn Express/Best Western Plus
2024 - Alicia Boutte, Prosperity Hospitality Management
Outstanding Casino Floor Professional
2022 - Darrell Taylor, Executive Casino Host, Delta Downs Racetrack Casino Hotel
2023 - Edrich Desormeaux, Delta Downs Racetrack, Hotel & Casino
2024 - Monica Allison, Golden Nugget Lake Charles
Outstanding Food Service Professional
2022 - Cristal Boudreaux, Southern Spice
2023 - Lea Ann Leatherman, The Pioneer Club
2024 - Michelle Burnworth, Cracker Barrel
Outstanding Banquet/Catering Professional
2022 - Kizzy Frank, Sr. Conference Planning Manager, Golden Nugget Hotel & Casino
2023 - Roger Fontenot, L’Auberge Casino Resort Lake Charles
Outstanding Transportation Professional
2022 - Pamela Miller, Charter Coordinator, Coastal Crew Change
2024 - Donnie Glyenn, Biking Through the Lake
Outstanding Guest Services Professional
2022 - Pat Ficklin, Southern Spice
2023 - Marjorie Latigue, 1911 Historic City Hall Arts & Cultural Center
2024 - Mary Duhon, The Marco Hotel
Outstanding Valet/Bellmen Professional
2022 - Jacob Jolie, Bellman, L'Auberge Casino Resort
2023 - Estelino Alon, L’Auberge Casino Resort
Outstanding Housekeeping Professional
2022 - Rose Wero, Housekeeping Supervisor, Courtyard by Marriott
2023 - Stacey George, Home2 Suites by Hilton Lake Charles
2024 - Jennifer Fransaw, Tru by Hilton Lake Charles
Outstanding Bartending Professional
2022 - "Rockstar" Caesar, The James 710
2023 - Austin Martinez, The James 710
2024 - Megan Nezat, On the Rocks
Hospitality Arts & Tourism
Lasting Impression
Public Service
Tourism Lifetime Service
Sports Partner of the Year
Chair's Cup
Shelley Johnson Tourism Leadership
Tourism Champion