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Visit Lake Charles offers an educational program for our partners in Southwest Louisiana called Destination SWLA. This program not only covers area information including restaurants, activities, and unique itineraries but it also introduces participants to what we do at the Convention and Visitors Bureau, the programming we offer, and what our mission is. This program is great for hospitality employees regardless of if they’ve been in the industry for 10 days or 10 years!
We are currently only accepting 10 participants per class. Classes are currently being held at SOWELA in the Regional Training Center. Every participant that completes the program will be given a certificate and a lapel pin that indicates they have completed this training.
If you would like to schedule an individual training at your property for multiple staff, please contact Taylor Beard Stanley at 337-240-5779 or tstanley@visitlakecharles.org.
This program also comes in two separate formats, one for front-line staff and one for management members such as General Managers or Directors of Sales. The GM/DOS training has an additional portion which includes training on how to work within the extranet system, responding to leads, and more.
To sign-up to participate in the onboarding program, please fill out the form below. If you have any questions, please reach out to Taylor Beard Stanley at 337-240-5779 or by email at tstanley@visitlakecharles.org.
Management Training | Front Line Training |
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December 6 at 8:30 AM | TBD |