Contact US

DMAP Accredited LogoThe team at Visit Lake Charles welcomes the opportunity to serve you. Please phone or e-mail one of our friendly staff listed below for more information on our area.

Lake Charles/Southwest Louisiana Convention & Visitors Bureau 
1205 N. Lakeshore Drive
Lake Charles, LA 70601

Creole Nature Trail Adventure Point and CVB Satellite Office
2740 Ruth Street
Sulphur, LA 70665



Kyle Edmiston, CDME President/CEO

Leadership & Management of all daily operations


Shanna Landry

Shanna Landry, CDME Chief Operating Officer

Office Operations & Administration, Board Management

Anne Klenke

Anne Klenke Vice President of Destination Development/Community Engagement

Collaborate/Facilitate projects that enhance local tourism economy

Heather Savoie

Heather Savoie, CDME Sr. Vice President of Finance

Oversee/Direct financial functions of business operations for VLC, Human Resources

Cindy Johnson web 2014

Cindy Johnson Director of Accounting

Accounts payable, accounts receivable, purchasing and asset management

Melissa Bertrand web 2014

Melissa Trahan Director of Visitor Experiences

Assist Visitors, Oversee Visitor Experience Operations, CRM Product Management

Kristen Shiver

Kristen Shiver Visitor Experience Manager

Assist Visitors, Process Inquiries, Gift Shop Operations

Sharon Ellender, Staff, Adventure Guide

Sharon Ellender Adventure Guide



Assist Visitors, Creole Nature Trail Adventure Point Gift Shop

Brandi Smith, Staff, Adventure Guide

Brandi Smith Adventure Guide



Assist Visitors, Creole Nature Trail Adventure Point Gift Shop


Eric Zartler

Eric Zartler, TMP, CDME Sr. Vice President of Sports

Manages/Oversees execution of vision & strategies of sports department, recruitment/procurement of sporting events to SWLA

Aubrey Caldwell Headshot

Aubrey Caldwell Sports Events Coordinator

Execution/coordination of large-scale sporting events, Meeting Max software


Taylor Beard

Taylor Beard Stanley, TMP Vice President of Sales

Manages/Oversees execution of vision & strategies of sales department, Partner Extranet (Hotels), Corporate Meetings

Kaitlyn Gallegos

Kaitlyn Gallegos, MBA, TMP Director of Global Sales

International Tour Groups, Domestic Tour Groups, Foreign Individual Travelers (FIT)

Matt Young, Staff

Matt Young Director of Association Sales

Association Meetings, Conventions, Tradeshows

Tara Johnson

Tara Johnson Meeting Sales Manager

Social, Military, Education, Religious, Fraternal Meetings

Toni Chapman, Destination Services Specialist

Toni Chapman Destination Services Specialist

Gumbeaux Gator, Spousal Tours, Welcome Bags, Destination SWLA Program


Timothy Bush

Timothy Bush, CDME, TMP, CDTP Chief Marketing Officer

Leads the marketing and communications teams; responsible for advertising, communications, content, research, and data strategies

Angie Manning

Angie Manning, CDME Vice President of Communications

Leads the communications team; responsible for organizational-wide messaging, editorial coverage, local media relations, and crisis communication

Colten Miller 2016

Colten Miller, MBA Director of Brand Marketing

Oversees brand marketing and positioning, as well as advertising budget, creatives designs and media production

Anna Strider

Anna Strider, MBA Director of Digital Strategy/Online Marketing

Directs digital marketing content strategies across advertising, website, and social media platforms to drive destination messaging

Brady Renard

Brady Renard Director of Content/Video Marketing

Generates video content to be utilized for marketing and social media & oversees the Louisiana’s Playground Podcast

Kathryn Duncan Headshot

Kathryn Shea Duncan Director of Social Media

Creates images, videos, and content across social media platforms, generating awareness and inspiration for the destination

Shalisa Roland

Shalisa Roland Director of Public Relations

Works with state, regional, national, and international media to generate positive editorial coverage of Lake Charles and Southwest Louisiana

Board of Directors & Upcoming Meeting Dates