Visit Lake Charles has announced the winners of the 2023 ROSE Awards, which recognize exceptional performance in the hospitality industry. Nine outstanding hospitality professionals were nominated by members of the public and colleagues, and winners were selected by an impartial panel of judges.
The following professionals were honored as 2023 ROSE Award recipients:
Outstanding Hotel Sales Professional Award
Rhonda Colletta, Holiday Inn Express/Best Western Plus
Outstanding Culinary Professional Award
Chris Heath, Golden Nugget Lake Charles Hotel & Casino
Outstanding Casino Floor Professional Award
Edrich Desormeaux, Delta Downs Racetrack, Hotel & Casino
Outstanding Banquet/Catering Professional Award
Roger Fontenot, L’Auberge Casino Resort Lake Charles
Outstanding Food Service Professional Award
Lea Ann Leatherman, The Pioneer Club
Outstanding Bartending Professional Award
Austin Martinez, The James 710
Outstanding Housekeeping Professional Award
Stacey George, Home2 Suites by Hilton Lake Charles
Outstanding Guest Services Professional Award
Marjorie Latigue, 1911 Historic City Hall Arts & Cultural Center
Outstanding Valet/Bellman Professional Award
Estelino Alon, L’Auberge Casino Resort Lake Charles
“These award recipients have shown exceptional skills, leadership, and customer service in their respective roles in the hospitality industry. Their passion and dedication to the industry have made a significant impact on their guests, colleagues, and the industry as a whole," said Kyle Edmiston, president/CEO of Visit Lake Charles. “These professionals have gone above and beyond to ensure that Southwest Louisiana's warm and welcoming spirit is felt by all. We congratulate each of them on this well-deserved award and thank them for their dedication to making our community a must-visit destination."
The ROSE Awards were presented at the ROSE Awards dinner on May 10 at L’Auberge Casino Resort in Lake Charles, where each winner received recognition. This ceremony honors local hospitality professionals during National Travel and Tourism Week, an annual tradition celebrated by the U.S. Travel Association which is held during the first full week of May. In 2022, Visit Lake Charles launched the ROSE Awards initiative to recognize front-line hospitality services that leave a lasting impression on the destination and guest experience. To see the ROSE Award videos honoring each recipient and reasons why they perform excellent work for the hospitality industry, go to www.visitlakecharles.org/nttw.
For more information about Visit Lake Charles or things to eat, explore, and experience in Southwest Louisiana, go to www.VisitLakeCharles.org or follow #LouisianasPlayground on social media channels.